Trainee Risk Management

HBC | Bangalore

Who You Are:

  • Graduation in any stream
  • Good communication and written skills
  • Detailed orientated, analytical, and problem-solving skills.
  • Interest to explore and learn new things and attention to detail
  • Ability to work independently, multi-task and complete projects on time
  • Self-motivated, flexible, adaptable and proven ability to work within a team environment
  • Exposure to the Retail industry is highly desirable

As a Trainee – Risk Management, you will:


  • Audit orders using fraud solution tools, payment systems, and other appropriate data sources.
  • Provide daily phone cover to support customer follow-up requests.
  • Deliver on the SLAs defined – including Productivity, Quality
  • Interact with customers to validate the information and confirm or cancel orders.
  • Resolve customer issues within the scope of existing service level agreements.
  • Ensure confidentiality of all information collected during the investigation.


  • Build and maintain effective working relationships across the team and departments as necessary.
  • Reporting on fraud, chargeback trends, or other functional requirements
  • Interpret policy, identify gaps, and recommend changes to improve processes

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
  • Exposure to rewarding career advancement opportunities from IT to Human Resources, Merchandising to Finance.
  • A culture that promotes a healthy, fulfilling work/life balance
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