Wipro is hiring systems engineer in gurugram - EduLaddr

Wipro is Hiring!

systems engineer

Wipro | Gurugram

C, C++ & Data Structure Industrial Training + Internship Program

Learning C programming and data structures will accelerate your career 10X. This program will ensure you become a pro developer in minimal amount of time.

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Full Stack Python Development 100% Job Assistance Program

With this program become a Full Stack Developer and learn how to build applications such as Quora, Spotify, and many more. Start your Full Stack Development journey with complete placement assistance and become job-ready.

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Excellent communication skills,
Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research required information using available resources and Offer Solution to customers.
Research, identify, and resolve customer complaints using applicable software.
Route calls and tickets to appropriate resources and Domains who can best support he user,
Document all call information according to standard operating procedures.
Recognize, document, and alert the management team of trends in customer calls.
Create SOPs for new Issues and resolution given.
Complete call logs and reports.

C, C++ & Data Structure Industrial Training + Internship Program

Learning C programming and data structures will accelerate your career 10X. This program will ensure you become a pro developer in minimal amount of time.

Learn More about Program

Full Stack Python Development 100% Job Assistance Program

With this program become a Full Stack Developer and learn how to build applications such as Quora, Spotify, and many more. Start your Full Stack Development journey with complete placement assistance and become job-ready.

Learn More about Program

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Next

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